If you think you have a strong case for compensation, see how to lodge a claim with your airline. Close What are extraordinary circumstances? How to claim If they reject your claim then you can consider whether to pursue it further. If they consider it was due to extraordinary circumstances they will need to clearly set out why. The airline should explain to you the reason for the disruption. If you are not sure whether extraordinary circumstances apply to your flight, but have read about your other rights and think you might have a case, you can make a claim to your airline for compensation. Hidden manufacturing defects (a manufacturer recall that grounds a fleet of aircraft).Strikes (unrelated to the airline such as airport staff, ground handlers, air traffic control or border force).Weather conditions incompatible with the safe operation of the flight.
The main categories of events that are likely to be an extraordinary circumstance include: The ruling noted two types of technical fault that may be extraordinary, a hidden manufacturing defect and damage to an aircraft caused by sabotage or terrorism. The court found that technical problems were not extraordinary and neither was the early failure of an aircraft component. In September 2015 the European Court looked at the same issue in the case of KLM v van der Lans. In June 2014 the English Court of Appeal issued a judgment in the Jet2 v Huzar case which provided clarity in the UK that technical problems were not an extraordinary circumstance. The cases have centred on whether technical faults on an aircraft could be an extraordinary circumstance. The Regulation does not define “extraordinary circumstances” and there have been a number of cases in the European (before the UK left the EU) and English courts regarding what the term covers.
If extraordinary circumstances apply, you are not entitled to compensation. The UK law on flight compensation uses the term 'extraordinary circumstances' to refer to situations where delays or cancellations have been caused by things that are not the responsibility of the airline.
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